Crate & Barrel Hampshire cribs recalled due to fall and entrapment hazards

Issue

The crib mattress supports can become loose, dislodge or damaged, posing a fall hazard and entrapment hazard. As of March 27, 2024, the company has received 2 reports of faulty screws that connect the mattress support to the crib in Canada, 1 report of the mattress support being damaged, and no reports of injuries. In the United States, the company has received 12 reports of the mattress support becoming loose or dislodged, 1 report of the mattress support being damaged, and no reports of injuries.

What you should do

• Consumers should immediately stop using the recalled products and contact Crate & Barrel to obtain a repair kit or to arrange for the company to pick up the crib for a refund. Crate & Barrel will contact all known purchasers directly.
• For more information, consumers can contact Crate & Barrel by telephone at 888-780-5873, from 8 a.m. to 7 p.m. CT, Monday through Friday, 8 a.m. to 6 p.m. CT, Saturday and Sunday, or visit the company website at https://www.crateandbarrel.ca/customer-service/product-recalls or https://www.crateandbarrel.ca/kids/ and click on "Recalls" located at the bottom of the page for more information.
• Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Crate & Barrel.
• Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
• Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
• This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.