Public recall detail

Change Healthcare Cardiology

2024-07-26

medium
Recall Safety notice
Quick summary

Quick summary: Change Healthcare Cardiology. Date: 2024-07-26.

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Change Healthcare Cardiology. Date: 2024-07-26.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandChange Healthcare Canada Company
ProductChange Healthcare Cardiology
IssueMedical devices - Labelling and packaging
Recall classType II
IdentificationRA-75873

Affected products

ProductChange Healthcare Cardiology
LotSoftware Version CHC14.3.2 Software Version CHC 15.0.1 (SP1)
ModelVERSION 14.X VERSION 15.X
Serial numberSoftware Version CHC14.3.2 Software Version CHC 15.0.1 (SP1)
DescriptionChange Healthcare Cardiology

Issue

Change healthcare has become aware of the use of an unapproved configuration involving misaligned regional settings between the server and client/browser. In certain workflows, this configuration can lead to incorrect date displays, potentially resulting in the month and day being incorrectly switched and affecting the accuracy of recorded dates. Recall start date: July 10, 2024

What you should do

  • Customer will be notified with instructions included.
Additional official information
AudienceHealthcare
CategoryHealth products - Medical devices - General hospital and personal use
CompaniesChange Healthcare Canada Company 10711 Cambie Road, Richmond, British Columbia, Canada, V6X 3G5
Published byHealth Canada
Recall classType II
Alert / recall typeHealth product recall
Identification numberRA-75873
Background{}
CompaniesChange Healthcare Canada Company 10711 Cambie Road, Richmond, British Columbia, Canada, V6X 3G5
AudiencesHealthcare
Source updated2024-07-26

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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