Bugaboo Giraffe High Chair recalled due to fall hazard

Issue

Bugaboo has determined that when an infant is seated in the baby seat on the High Chair, the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened by the consumer during assembly, posing a fall hazard. As of April 18, 2025, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 16 reports of the chair legs detaching and 9 reports of minor injuries.

What you should do

• Consumers should immediately stop using the recalled high chair and contact Bugaboo to receive a free repair kit. Bugaboo is contacting all known purchasers directly.
• For more information, consumers can contact Bugaboo’s Customer Service team by telephone at 1-800-460-2922, Monday -Thursday 7:00 am – 4:00 pm, Friday 7:00am – 1:00 pm PST, by email at service.us@bugaboo.com or visit the company website.
• Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Bugaboo North America, Inc.
• Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
• Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
• This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.