Branch Ergonomic Chairs recalled due to fall hazard

Issue

The backrests of the chairs can detach, posing a fall hazard to consumers. As of August 31, 2026, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 11 reports of backrests detaching from the chairs. No injuries have been reported.

What you should do

• Consumers should immediately stop using the recalled chairs and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.
• For more information, consumers can contact Branch by email at customersupport@branchfurniture.com or visit the company website at branchfurniture.com/recall or branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.
• Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Branch.
• Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
• Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
• This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.