Bose S1 Pro and S1 Pro+ System Battery Packs recalled due to fire and burn hazards

Issue

The continued operation of the affected battery packs as they age exposes the lithium-ion cells to potentially damaging operating conditions, posing potential fire and burn hazards. As of October 5, 2026, the company has received no reports of incident or injury in Canada. The company has received 7 reports of incidents globally and no report of injuries.

What you should do

• Consumers should immediately remove and stop using the recalled battery packs and contact Bose Corporation to arrange for a replacement battery pack.
• For more information, consumers can contact Bose Corporation by telephone at 1-800-869-2114, from 9 am to 9 pm Eastern Time, Monday to Friday and from 9 am to 7 pm Eastern Time on Saturday or visit the company website.
• Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Bose Corporation.
• Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
• Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
• This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.