Black Diamond Recalls Black Diamond Brand Index Ascenders (left & right)

Issue

What you should do

• Consumers should immediately stop using the product and contact Black Diamond to arrange for an inspection by Black Diamond or by place-of-purchase personnel, or directions for self-inspection. Black Diamond will replace any improperly manufactured units.
• For more information, consumers may contact Black Diamond by telephone toll-free at 1-800-775-5552, from 8:00 a.m. to 5:00 p.m. MT, Monday through Friday or by email. Consumers may also visit Black Diamond's website and click on their press release "Index Ascender Safety Recall Notice".
• Consumers may view the release by the US CPSC on the Commission's website.
• Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
• Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
• This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.