BISSELL® brand Steam Shot™ Handheld Steam Cleaner recalled due to potential burn hazard

Issue

Steam or hot water may escape from the recalled Steam Shot™ Handheld Steam Cleaner while heating or during use, posing a burn hazard. As of August 31, 2024, the company has received 44 reports of incidents in Canada, and 37 reports of injuries. In the United States, the company has received 330 reports of incidents and 276 reports of injuries.

What you should do

• Consumers should immediately stop using the recalled Steam Shot™ Handheld Steam Cleaner and contact BISSELL to obtain a new replacement model or a digital credit for BISSELL Canada.
• For more information, consumers can contact BISSELL by telephone toll free at 1-855-739-1702, from 9 a.m. to 7 p.m. ET Monday through Saturday; by email at RecallNA@bissell.com or online at Canada.BISSELL.com/steamshotrecall or Canada.BISSELL.com and click on “Product Recalls.”
• Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and BISSELL.
• Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
• Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
• This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.