Public recall detail

Beautycounter recalls Volume & Shape Shampoo

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Recall Safety notice
Quick summary

Quick summary: Beautycounter recalls Volume & Shape Shampoo .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Beautycounter recalls Volume & Shape Shampoo .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand

Affected products

DescriptionBeautycounter Volume & Shape Shampoo Product description This product is a translucent, pale yellow hair cleanser with a citrus, floral fragrance. The product is in a 250mL size grey-blue plastic tube with Batch/Lot# 7F2819. The recalled product was sold individually as "SKU: 3050" and as part of the following sets "SKU: 7150 Volume & Shape Collection" and "SKU: 7126 Hair Pre-Sale". Each product set contains the 250mL size. Hazard identified The recalled product is contaminated with Pseudomonas aeruginosa. Pseudomonas aeruginosa is an opportunistic pathogen which can cause infections in individuals with weakened immune systems. As of August 8, 2017, the company has received no reports of incidents or injuries in Canada. Number sold Approximately 496 units of the affected products were sold in Canada. Time period sold The affected product was sold from July 14 to July 21, 2017. Place of origin Manufactured in United States of America. Companies Manufacturer Beautycounter Santa Monica California UNITED STATES Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Consumers should immediately stop using the recalled shampoo and dispose of the product. Impacted consumers will receive a replacement Volume & Shape Shampoo.
  • For additional information, consumers may contact Beautycounter toll-free at 1-888-988-9108, between 8 a.m. and 5 p.m. PST, Monday through Thursday, and between 8 a.m. and 1 p.m. Friday, or visit the company's website.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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