Public recall detail

Azurion 7 M20

2024-08-26

medium
Recall Safety notice
Quick summary

Quick summary: Azurion 7 M20. Date: 2024-08-26.

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Azurion 7 M20. Date: 2024-08-26.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandPhilips Electronics Ltd.
ProductAzurion 7 M20
IssueMedical devices - Performance
Recall classType II
IdentificationRA-75967

Affected products

ProductAzurion 7 M20
LotNot applicable.
Model722 224 722 079
Serial numberNot applicable.
DescriptionAzurion 7 M20

Issue

Philips has identified that grease leaked from the bearings and/or anti-corrosion oil applied on the bearings can result in excessive lubrication on the ceiling rail. This can reduce the friction between the friction wheel and the rails. The reduced traction force causes the friction wheel to slip on the rail, leading to a "position slip" error mode being detected by the software. When this error occurs, the x-y-rz joystick is unable to send motorized requests to the relevant axes. Due to this issue, the motorized longitudinal movement of the Flexarm stand may be inconsistent (not smooth) and eventually may become unavailable. Recall start date: August 7, 2024

What you should do

  • Contact the manufacturer if you require additional information.
Additional official information
AudienceHealthcare
CategoryHealth products - Medical devices - Radiology
CompaniesPhilips Electronics Ltd. 1875 Buckhorn Gate, Mississauga, Ontario, Canada, L4W 5P1
Published byHealth Canada
Recall classType II
Alert / recall typeHealth product recall
Identification numberRA-75967
Background{}
CompaniesPhilips Electronics Ltd. 1875 Buckhorn Gate, Mississauga, Ontario, Canada, L4W 5P1
AudiencesHealthcare
Source updated2024-08-26

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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