Public recall detail

ASUSTeK Computer Inc. Tablet PC - Model SL101, marketed as "Eee Pad"

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Recall Safety notice
Quick summary

Quick summary: ASUSTeK Computer Inc. Tablet PC - Model SL101, marketed as "Eee Pad" .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: ASUSTeK Computer Inc. Tablet PC - Model SL101, marketed as "Eee Pad" .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

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Affected products

DescriptionASUSTeK Computer Inc. Tablet PC - Model SL101, marketed as "Eee Pad" Product description The SL101 tablet is a wireless device deployed in the Canadian marketplace which can connect to the internet via WiFi wireless technology. The device can be identified in the following manner: while the product is in its open keyboard configuration or in other words with the display tilted and the physical keyboard visible, the model number SL101 should be visible on the top left corner of the back side of the display screen. Hazard identified Testing by Industry Canada has revealed that the device does not meet the radio frequency exposure limits established by the federal government and referenced in the Radiocommunication Act and its Regulations. Health Canada is of the opinion, based on the review of test results and its assessment of current science, that the past and current use of the device should not pose immediate or long-term health concerns. While test results exceeded the exposure limits of Safety Code 6, they were well below the threshold at which harmful health effects might occur. Health Canada has not received any reports of incidents or injuries related to the use of these mobile wireless devices. Number sold Approximately 1,219 devices were distributed in Canada. Time period sold The devices were sold from September 2011 to present. Place of origin Taipei, Taiwan (R.O.C.) Companies Manufacturer ASUSTEK Computer Inc Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • A corrective solution, in the form of a firmware update, has been developed by ASUSTeK Computer Inc. Please visit the ASUSTeK website for further instructions as to how this solution is to be implemented.
  • For more information, consumers may contact ASUS Canada VIP support team at asca_VIP@asus.com.
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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