Public recall detail

Arroyo and Hideaway Wood Burning Fire Pits recalled due to Fire Hazard

critical
Recall Safety notice
Quick summary

Quick summary: Arroyo and Hideaway Wood Burning Fire Pits recalled due to Fire Hazard .

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Arroyo and Hideaway Wood Burning Fire Pits recalled due to Fire Hazard .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand

Affected products

DescriptionArroyo and Hideaway Wood Burning Fire Pits Product description This recall involves the Arroyo and Hideaway Wood Burning Fire Pits. The Arroyo is a black colour chimenea-style fireplace measuring approximately 5 feet high and 1 foot 6 inches wide. The Hideaway is a black colour round wood burning fireplace measuring approximately 1 foot 6 inches high and 3 feet wide. Hazard identified Wood stored under the unit can ignite, posing a fire hazard. As of June 15, 2021, the company has received no reports of incidents or injury in Canada. In the United States, the company has received 1 report of fire and no reports of injury. Number sold The company reported that 81 units of the affected products were sold in Canada and 439 were sold in the United States. Time period sold The affected products were sold from December 2020 to May 2021. Place of origin Manufactured in China. Companies Retailer Crate and Barrel Stores Online and in stores Distributor Real Flame Co. Inc. Racine UNITED STATES Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Consumers should immediately stop using their Arroyo or Hideaway Wood Burning Fire Pits. Real Flame will arrange for removal of the fireplace and provide consumers a refund.
  • For more information, consumers may contact Real Flame Co. Inc. by telephone toll-free at 1-800-654-1704, Monday to Friday from 8 a.m. to 4:30 p.m. ET or online and click "Support" for more information.
  • Consumers may view the release by the US CPSC on the Commission's website.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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