Quick summary
Quick summary: Archived - SoundStation2W Wireless Conference Phones with Lithium Ion Batteries .
Public recall detail
Archived - SoundStation2W Wireless Conference Phones with Lithium Ion Batteries
Recall
Safety notice
Recommended action
Recommended action: compare your product with the official notice and follow the instructions published by the official source.
Recall details
Quick summary: Archived - SoundStation2W Wireless Conference Phones with Lithium Ion Batteries .
Official details
Affected product details
Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.
Brand
Affected products
CodesGP1207, GP0108, GP0208, GP0308 (December 2007 through March 2008)
CodesGP1207, GP0108, GP0208, GP0308 (December 2007 through March 2008)
Issue
What you should do
- Consumers should immediately remove the battery pack from their SoundStation2W wireless conference phone.
- Once the battery pack is removed, consumers can still use their conference phone by keeping the charger plugged into the unit.
- Consumers should not attempt to use battery packs other than those supplied by Polycom in the unit.
- Consumers may contact Polycom for a free replacement battery pack.
- For additional information, consumers may contact Polycom, Inc. at (800) 963-7627 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's Web site at www.polycom.com/2WBattery. For additional info, Consumers may also email the Polucom at Jessica.kersey@polycom.com.
Additional official information
Background{}
Companies
Audiences
Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.
FAQ
Frequently asked questions
Answers based on the official recall notice.
Product images
Official product images from Health Canada.
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