Public recall detail

Anker Power Bank A1647 and Anker Zolo Power Banks A1681 and A1689 sold on Amazon.ca recalled due to fire hazard

2025-06-27

critical
Recall Safety notice
Quick summary

Quick summary: Anker Power Bank A1647 and Anker Zolo Power Banks A1681 and A1689 sold on Amazon.ca recalled due to fire hazard . Date: 2025-06-27.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Anker Power Bank A1647 and Anker Zolo Power Banks A1681 and A1689 sold on Amazon.ca recalled due to fire hazard . Date: 2025-06-27.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandAnker
ProductAnker Power Bank A1647 and Anker Zolo Power Banks A1681
IssueConsumer products - Fire hazard
IdentificationRA-77650

Affected products

ModelAnker Power bank
ModelAnker Zolo Power Bank
ModelAnker Zolo Power Bank
ModelCertain units of the model numbers listed above are affected by this recall. The affected units can be identified by specific product serial numbers, printed either on the side or back of the products. Note: Consumers should pay close attention to the letters and numbers in the serial number, such as "1," "L," "I," "2," and "Z." Characters like "0" (zero) and "O" (the letter O) can be easily confused. Serial numbers of affected products do not contain the letters "O" or "I." Consumers can refer to the Anker website to determine if their serial number is affected: www.anker.com/ca/rc2506

Issue

The lithium-ion batteries in certain units of the recalled Anker Power Bank A1647 and Anker Zolo Power Banks A1681 and A1689 may overheat, posing a fire hazard. As of June 18, 2025, the company has received no reports of incidents or injuries in Canada.

What you should do

  • Consumers should immediately stop using the recalled Anker Power Bank A1647 and Anker Zolo Power Banks A1681 and A1689 and contact Anker for a free replacement unit or receive a voucher for use on Anker’s official website. Safely dispose of the items in such a way that they cannot be used again. Contact your municipality for instructions on how to safely transport and dispose of lithium-ion batteries. Batteries are considered hazardous waste. Do not place them in household garbage.
  • For more information, consumers can contact Anker by telephone at 1-800-988-7973 Mon-Fri 9:00AM- 5:00 PM (PT), by email at support@anker.com or visit the company website.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Electronics
CompaniesDistributor Anker Innovations Limited Hong Kong China
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-77650
Background{}
CompaniesDistributor Anker Innovations Limited Hong Kong China
AudiencesGeneral public
Source updated2025-06-27

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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