Public recall detail

Anker 535 Power Bank (PowerCore 20K) A1366 recalled due to fire hazard

2023-02-23

critical
Recall Safety notice
Quick summary

Quick summary: Anker 535 Power Bank (PowerCore 20K) A1366 recalled due to fire hazard. Date: 2023-02-23.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Anker 535 Power Bank (PowerCore 20K) A1366 recalled due to fire hazard. Date: 2023-02-23.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand
ProductAnker 535 Power Bank (PowerCore 20k) A1366
IssueConsumer products - Fire hazard
IdentificationRA-72904

Affected products

ProductAnker 535 Power Bank (PowerCore 20k)
ModelA1366
Serial numberAll serial numbers

Issue

A small number of Anker 535 Power Banks (PowerCore 20k) model A1366 may overheat, posing a fire hazard. As of February 13, 2023, the company has received no reports of incidents or injuries in Canada.

What you should do

  • Consumers should immediately stop using the recalled Anker 535 Power Bank and contact Anker customer support for a refund.
  • For more information, consumers can visit the company website or contact Anker by telephone at 1 800-988-7973 Monday to Friday between 7 am and 5 pm PST, by email at support@anker.com or by live chat on the company website from Monday to Friday between 9 a.m. and 5 p.m. PT.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Electronics
CompaniesManufacturer Anker Innovations Limited ("Anker") Kowloon Hong Kong
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-72904
Background{}
CompaniesManufacturer Anker Innovations Limited ("Anker") Kowloon Hong Kong
AudiencesGeneral public
Source updated2023-02-23

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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