Public recall detail

Allura Xper Systems

2025-09-24

medium
Recall Safety notice
Quick summary

Quick summary: Allura Xper Systems. Date: 2025-09-24.

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Allura Xper Systems. Date: 2025-09-24.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandPHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
ProductAllura Xper Systems
IssueMedical devices - Performance
Recall classType II
IdentificationRA-78125

Affected products

ProductAllura Xper FD20 (Product Of AlluraClarity Family)
LotNot applicable.
Model722028
Serial numberNot applicable.
DescriptionAllura Xper FD20 (Product Of AlluraClarity Family)
ProductAllura Xper FD 20 Or Table (Product Of AlluraClarity Family)
LotNot applicable.
Model722035
Serial numberNot applicable.
DescriptionAllura Xper FD 20 Or Table (Product Of AlluraClarity Family)
ProductAllura Xper FD10/10 (Product Of AlluraClarity Family)
LotNot applicable.
Model722027
Serial numberNot applicable.
DescriptionAllura Xper FD10/10 (Product Of AlluraClarity Family)
ProductAllura Xper FD10 (Product Of AlluraClarity Family)
LotNot applicable.
Model722026
Serial numberNot applicable.
DescriptionAllura Xper FD10 (Product Of AlluraClarity Family)
ProductAllura Xper FD20/20 (Product Of AlluraClarity Family)
LotNot applicable.
Model722038
Serial numberNot applicable.
DescriptionAllura Xper FD20/20 (Product Of AlluraClarity Family)
ProductAllura Xper FD10
LotNot applicable.
Model001443
Serial numberNot applicable.
DescriptionAllura Xper FD10
ProductAllura Xper FD20/15
LotNot applicable.
Model722058
Serial numberNot applicable.
DescriptionAllura Xper FD20/15

Issue

Philips has identified that the BIOS battery may deplete faster than initially anticipated during the design phase. When the battery is depleted, the start-up process of the Allura System will be halted and the Allura System will not start. No user messages are shown before the battery is low on power or depleted.

What you should do

  • Contact the manufacturer if you require additional information.
Additional official information
AudienceHealthcare
CategoryHealth products - Medical devices - Radiology
CompaniesPhilips Medical Systems Nederland B.V. Veenpluis 6, Best, Netherlands, 5684 PC
Recall date2025-09-11
Published byHealth Canada
Recall classType II
Alert / recall typeHealth product recall
Identification numberRA-78125
Background{}
CompaniesPhilips Medical Systems Nederland B.V. Veenpluis 6, Best, Netherlands, 5684 PC
AudiencesHealthcare
Source updated2025-09-24

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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