AirJet and HydroJet Spa Pumps recalled due to fire hazard

Issue

The spa pumps may overheat posing a fire hazard. As of September 9, 2024, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 3 reports of incidents reportedly involving the spa pumps, including one report of a house fire resulting in a fatality.

What you should do

• Consumers should immediately stop using the recalled spa pumps and contact Bestway to receive a free replacement or a pump refund of CAD $137 for an AirJet Spa Pump or CAD $259 for a HydroJet spa pump.
• For more information, consumers can contact Bestway by telephone at 1-888-943-2396, from 8:00 am to 5:00 pm EST, Monday through Friday, or visit the company website and click on “Recall and Safety” at the bottom of the page.
• Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Bestway International.
• Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
• Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
• This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.